Effective Date: 01/10/2024
1. Refund Policy Overview
This Refund Policy governs the refund process for services provided by Leadsuno.com (the “Website”). By using the Website and its services, you agree to adhere to this Refund Policy.
2. Refund Eligibility
2.1. Subscription Plans
Refunds for subscription plans will be considered under the following circumstances:
- Billing Error: If you were incorrectly billed or charged for a subscription plan, we will investigate the issue and provide a refund if the error is confirmed.
- Cancellation within Trial Period: If you cancel your subscription within the trial period, you may be eligible for a refund.
- 30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee for our subscription plans. If you are not satisfied with our services within the first 30 days of your subscription, you may request a refund.
2.2. One-Time Purchases
For one-time purchases of services or products on the Website, refunds will be considered under the following circumstances:
- Product or Service Defect: If the product or service you purchased is defective or does not meet the specifications described, you may be eligible for a refund.
- Non-Delivery: If you did not receive the purchased product or service, a refund will be provided.
3. Refund Process
To request a refund, please contact us at [email protected] with the following information:
- Your name and contact information
- Description of the purchase
- Reason for requesting a refund
- Any supporting documentation or evidence
We will review your request and respond within a reasonable time frame. If your refund request is approved, the refund will be processed through the original payment method.
4. Exceptions
Leadsuno.com reserves the right to deny refund requests if:
- The refund request does not meet the eligibility criteria outlined in this policy.
- The request is made beyond the specified time frames.
- There is evidence of misuse or abuse of the Website’s services or products.
5. Contact Information
For questions or concerns about this Refund Policy, please contact us at [email protected].
